The email is down at my institution. Students are screaming. Office people cannot get anything done. Instructors can not communicate with their students.
Often times people take technology for granted. However, when a problem arises, then they take notice.
I heard a story about a director of technology whose network, unfortunately, went down a few days just before a budget vote that involved a substantial and debated major increase for his department. As soon as he said that with these new budget purchases he could probably prevent such outages, he got every penny he had asked for. It was only when people realize what they can not do without technology that they realize how important it is
Sometimes the absence of something speaks louder than its presence.